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Pricing

Start with the plan that fits.

Text-Back is $99 a month. Square Write-Back is planned at $199 a month and isn't live yet. A diagnosis call checks your missed calls and booking setup.

Text-Back

$99/mo

For shops on Square Appointments Free, Plus, or Premium, and for Booksy, Vagaro, or GlossGenius.

  • Missed-call text-back within seconds, outside quiet hours
  • Mid-service coverage; calls from 8 PM to 8 AM texted at 8 AM by default
  • Your booking link in the text, once you've saved it
  • Caller replies sent to your phone, with the last four digits of their number. You answer them yourself from the workspace.
  • Quiet hours and approved wording
Book a 15-min diagnosis
Planned. Not live yet.

Square Write-Back, planned

$199/mo

For Square shops on Plus or Premium. Not live for real shops yet.

  • Planned to include Text-Back
  • Booking made in Square's test environment
  • Service, staff, slot, and client on the test booking
  • Owner approval tested before booking
Book a 15-min diagnosisHow it works

Square write-back is planned. We have tested it in Square's test environment only, and it is not available for production use. Square Appointments Plus or Premium is required for the planned flow, but upgrading Square does not enable StillBooked write-back.

In both plans

  • No contract. Month to month, cancel anytime.
  • Setup call with a person.
  • Missed calls forward to a StillBooked number we set up with you.
  • Text wording you approve before anything goes out.
  • A ledger of every missed call, and a text at close on days you miss one.

Not in either plan

  • No voice bot and no voicemail. A forwarded caller hears one short line saying a text is coming.
  • No phone number porting. You keep the number you have.
  • No restaurant or clinic support. This is built for hair, barber, nail, spa, and massage.

Questions

Questions owners ask first

Is there a contract?

No. Both StillBooked plans are month to month, and you can cancel at any time without a fee.

What counts as a missed call?

A missed call is any call to your business number that you don't pick up and that forwards to your StillBooked number, whether you're mid-service, closed, or just slammed. StillBooked texts the caller back, at most once every four hours for the same caller and never after they opt out. A call during quiet hours, 8 PM to 8 AM unless you change them, gets its text when quiet hours end.

We have more than one location. How does pricing work?

Each account is billed for one plan today. If you run more than one location, we agree pricing and setup on the diagnosis call.

Are text message costs included?

Yes. Outbound missed-call texts are included in the monthly price. Confirmation and reminder texts come with Square Write-Back, which is not yet live for real shops, so they are not included today. If your volume looks unusual we'll talk about it before anything changes.

Can I switch plans later?

Email us or bring it up on a diagnosis call; there's no contract either way. Square Write-Back isn't live for real shops yet, and upgrading your Square plan on its own doesn't switch it on.

How do I cancel?

Email us or cancel from your account, and StillBooked stops at the end of the current billing month. We hold none of your shop's Square data, because the Square connection isn't live yet.

Diagnosis first

Still not sure which plan?

In 15 minutes, we review your missed calls and booking setup to check which plan fits.

Book a 15-min diagnosis