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Pricing

Two plans. One decides itself.

Which plan you need comes down to one question: are you on Square Appointments Plus or Premium? If not, start with Text-Back.

Text-Back

$99/mo

For shops on free Square Appointments, Booksy, Vagaro, or GlossGenius.

  • Missed-call text-back within seconds
  • After-hours and mid-service coverage
  • Your booking link sent to the caller
  • Every lead texted to you with the caller's number
  • Quiet hours and approved wording
Book a 15-min diagnosis
Includes Square write-back

Square Write-Back

$199/mo

For shops on Square Appointments Plus or Premium.

  • Everything in Text-Back
  • Bookings written into Square Appointments
  • Service, staff, slot, and client record filled in
  • Approve-before-book option
  • Staff and service rules for text booking
  • SMS confirmations and reminders
Book a 15-min diagnosisSee how it books into Square

Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead.

StillBooked recovers missed calls, after-hours calls, and mid-service overflow for independent hair salons, barbershops, nail salons, spas, and massage studios. It texts callers back within seconds and, when you opt in, books them straight into Square Appointments. Pricing is two flat plans with no contracts: Text-Back at $99 a month, and Square Write-Back at $199 a month. Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead.

In both plans

  • No contract. Month to month, cancel anytime.
  • Setup call with a person, not a wizard.
  • You keep your phone number and your voicemail.
  • Text wording you approve before anything goes out.
  • Missed-call log so you can see what came in and when.

Not in either plan

  • No voice bot. Nothing answers your phone or talks to callers.
  • No phone number porting. You keep the number you have.
  • No restaurant or clinic support. This is built for hair, barber, nail, spa, and massage.

Questions

Questions owners ask first

Is there a contract?

No. Both StillBooked plans are month to month, and you can cancel at any time without a fee.

What counts as a missed call?

A missed call is any incoming call to your business number that rings out to voicemail or goes unanswered, whether you're mid-service, closed, or just slammed. StillBooked texts the caller back after each one.

We have more than one location. How does pricing work?

Pricing is per location, matching how Square Appointments bills. Multi-location details, including whether both locations need the same plan, are worked out on the diagnosis call.

Are text message costs included?

Yes. Outbound texts, confirmations, and reminders are included in the monthly price, subject to a fair-use limit that a normal independent shop won't come near. If your volume looks unusual we'll talk about it before anything changes.

Can I switch plans later?

Yes. A common path is to start on Text-Back and move to Square Write-Back once you're on Square Appointments Plus or Premium. The switch happens at your next billing date, with no re-setup.

How do I cancel?

Email us or cancel from your account, and StillBooked stops at the end of the current billing month. Your Square Appointments data stays in Square; we never held it.

Diagnosis first

Still not sure which plan?

That's what the diagnosis call is for. Fifteen minutes and you'll know.

Book a 15-min diagnosis