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Square Appointments

It lands in Square. Here's how.

Square Appointments is where StillBooked writes real bookings. Everything else on this page is about being straight with you on what that requires.

Check your Square plan first

Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead. Square sets this rule, not us: creating and changing appointments through Square's API is only allowed on paid Appointments plans. Here's how it shakes out.

  • Square Appointments Free

    $0

    Text-back plus lead handoff. No write-back. Our $99 Text-Back plan.

  • Square Appointments Plus

    $49/mo per location

    Full write-back: service, staff, slot, client record. Our $199 Square Write-Back plan.

  • Square Appointments Premium

    $149/mo per location

    Full write-back, same as Plus. Our $199 Square Write-Back plan.

StillBooked recovers missed calls, after-hours calls, and mid-service overflow for independent hair salons, barbershops, nail salons, spas, and massage studios. It texts callers back within seconds and, when you opt in, books them straight into Square Appointments. Square Appointments is the only system it writes bookings into. Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead.

What actually shows up in Square

Four things land on the calendar. Nothing else is touched.

  • The service, matched to one you've already set up in Square Appointments.
  • The staff member, either the one the caller asked for or your default for that service.
  • The slot, pulled only from times that staff member has open.
  • The client record, with the caller's phone number attached so reminders and history work.

Booksy, Vagaro, GlossGenius: text-back bridges

A text-back bridge means we text the caller your booking link and hand you the lead. We don't write the appointment into that calendar, and we don't read from it.

  • Square Appointments

    Native

    Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead.

  • Booksy

    Bridge

    Caller gets your Booksy link by text. You get a lead text with their number. Nothing is written to Booksy.

  • Vagaro

    Bridge

    Caller gets your Vagaro link by text. You get a lead text with their number. Nothing is written to Vagaro.

  • GlossGenius

    Bridge

    Caller gets your GlossGenius link by text. You get a lead text with their number. Nothing is written to GlossGenius.

  • Other booking tools

    Planned

    Not supported yet. Tell us what you use on the diagnosis call.

What we don't do

We don't answer your phone. StillBooked never picks up a call or speaks to a caller. It starts working the moment a call is missed, and only by text.

We don't write into Booksy, Vagaro, or GlossGenius, and we won't tell you we do. If a bridge isn't enough for how you run, the honest answer is that the Square Write-Back plan only helps if you're on Square Appointments Plus or Premium.

We don't publish lift numbers or missed-call statistics. Your call log is the only data that matters, and we look at it with you on the diagnosis call.

Questions

Questions owners ask first

Does it write bookings into the free Square Appointments plan?

No. Square only allows appointment creation through its API on Appointments Plus and Premium. On the free plan, StillBooked texts the caller back and sends you the lead.

Will it double-book a stylist or a room?

StillBooked only offers times that the staff member has open in Square Appointments, so it does not book over an existing appointment. Room and resource rules follow whatever you've already configured in Square.

Does it change or cancel existing appointments?

No. StillBooked creates new appointments only. If a client replies asking to move or cancel, that message is forwarded to you to handle in Square.

Do I have to give you my Square login?

No. You connect Square Appointments through Square's own authorization screen, and you can disconnect StillBooked from your Square dashboard at any time.

Is this an official Square product?

StillBooked is not affiliated with Block, Inc. Square and Square Appointments are trademarks of Block, Inc.

StillBooked is not affiliated with Block, Inc. Square and Square Appointments are trademarks of Block, Inc.

Diagnosis first

Not sure which Square plan you're on?

A 15-minute call. We look at your missed-call pattern and your booking tool, then tell you plainly whether this fits your shop.

Book a 15-min diagnosisSee pricing