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Square Appointments

Square write-back is planned.

We've tested booking creation and cancellation in Square's test environment. Production write-back is not available for your shop.

Your Square plan is only one requirement

Square’s CreateBooking documentation requires Appointments Plus or Premium for seller-level booking creation. Buyer-level permissions are a different API capability; the existence of that path does not establish that a shop qualifies for StillBooked’s seller-level workflow.

  • Square Appointments Free

    $0

    Text-back with your booking link once you've saved it, and caller replies sent to you. Discuss the $99 Text-Back plan on your diagnosis call.

  • Square Appointments Plus

    $49/mo per location

    Meets the Square plan requirement for the planned $199 Square Write-Back offer. Production write-back is not available.

  • Square Appointments Premium

    $149/mo per location

    Meets the Square plan requirement for the planned $199 Square Write-Back offer. Production write-back is not available.

StillBooked is built for missed-call recovery at independent salons, barbershops, nail salons, spas, and massage studios. Square write-back has been tested in Sandbox and is not available for production use. The planned seller-level workflow requires Square Appointments Plus or Premium; upgrading Square alone does not enable it.

What the Sandbox booking included

The test booking included a service, staff member, slot, and client record. Production write-back is not available.

  • The service selected for the test booking.
  • The staff member assigned to that test booking.
  • The slot checked in Square Sandbox before approval.
  • The test client record attached to the booking.

Booksy, Vagaro, GlossGenius: text-back bridges

Link by text is what we call a text-back bridge: the caller gets the booking link you saved in StillBooked by text, and any reply comes to you. We don't write the appointment into that calendar, and we don't read from it.

  • Booksy

    Link by text

    Caller gets your Booksy link by text once you've saved it. Their reply comes to your phone, with the last four digits of their number. Nothing is written to Booksy.

  • Vagaro

    Link by text

    Caller gets your Vagaro link by text once you've saved it. Their reply comes to your phone, with the last four digits of their number. Nothing is written to Vagaro.

  • GlossGenius

    Link by text

    Caller gets your GlossGenius link by text once you've saved it. Their reply comes to your phone, with the last four digits of their number. Nothing is written to GlossGenius.

  • Other booking tools

    Not live yet

    Not supported yet. Tell us what you use on the diagnosis call.

What we don't do

We don't run a voice bot. When a missed call forwards to StillBooked, the caller hears one short line saying a text is coming, and the call ends. Everything after that happens by text.

For Booksy, Vagaro, and GlossGenius, the text-back carries your booking link once you've saved it, and we don't book for the caller. Square write-back is planned and is not available for production use, including for shops on Square Appointments Plus or Premium.

We review your call log with you on the diagnosis call. We don't publish lift numbers or missed-call statistics.

Questions

Questions owners ask first

Does it write bookings into the free Square Appointments plan?

Square write-back is planned. We have tested it in Square's test environment only, and it is not available for production use. Square Appointments Plus or Premium is required for the planned flow, but upgrading Square does not enable StillBooked write-back.

Will it double-book a stylist or a room?

Production Square write-back is not available. The Sandbox workflow checks availability before an owner approves a booking. Your shop's staff, service, and resource setup would need separate verification before any production rollout.

Does it change or cancel existing appointments?

Production Square write-back is not available. Our Sandbox evidence includes cancellation of the test booking; that cleanup does not establish a live customer cancellation feature.

Do I have to give you my Square login?

No. The tested Sandbox connection uses Square's authorization screen. Production connections are not available through this offering.

Is this an official Square product?

StillBooked is not affiliated with Block, Inc. Square and Square Appointments are trademarks of Block, Inc.

StillBooked is not affiliated with Block, Inc. Square and Square Appointments are trademarks of Block, Inc.

Diagnosis first

Not sure which Square plan you're on?

A 15-minute call. We look at your missed-call pattern and your booking tool, then tell you plainly whether this fits your shop.