For hair · barber · nail · spa · massage
Foils in, gel curing, client on the table. The phone rings out. StillBooked texts the caller back for you. Start with a diagnosis of your missed calls and booking setup. Square write-back is tested in Square's test environment, not yet live for real shops.
From $99/mo · No contracts · No voice bot
Planned flow, illustrated. Not live yet.
Saturday, 11:00 AM
Three in the chairs, two on the bench, phone buzzing face-down
The caller gets a text while you keep serving the clients in front of you.
Mid-service, any afternoon
Foils in, gel curing, mask setting, timer running
You finish the service. The caller already has a text from your shop. If they replied, it's on your phone.
8:40 PM, after close
Lights off, sign flipped, phone still ringing
The caller gets your text when quiet hours end, 8 AM unless you change it, and any reply lands on your phone.
Move the sliders to match your call log and average ticket. Include calls after hours and during services.
Empty-chair range, per month
$390–$780/mo
if you win back 1 in 5 to 2 in 5 of those calls
This estimate uses your numbers. We don't publish lift claims.
Multiply missed calls per month by the share you couldn't have answered and your average ticket. We then assume you win back one in five to two in five. The result is an estimated range, with no promise of recovered revenue.
How it works
Three steps. You set the rules once and get on with the day.
01
A call goes unanswered, whether you're mid-service, slammed, or closed. That missed call is the trigger. There's no voice bot: the caller hears one short line saying a text is coming, and the call ends.
02
The caller gets a text in your wording, with your booking link once you've saved it. When they reply, you get a text with the start of their message. The Square booking in the picture is planned: tested in Square's test environment, not yet live for real shops.
03
Confirmation and reminder texts are part of the planned Square flow and aren't live yet. On the diagnosis call we walk through what runs for your shop today.
Who it's for
Pick your kind of shop.
Integrations
Your booking tool helps determine which plan fits.
Link by text is what we call a text-back bridge: the caller gets the booking link you saved in StillBooked by text, and any reply comes to you. We don't write the appointment into that calendar.
Square write-back is planned. We have tested it in Square's test environment only, and it is not available for production use. Square Appointments Plus or Premium is required for the planned flow, but upgrading Square does not enable StillBooked write-back.
Caller gets your Booksy link by text once you've saved it. Their reply comes to you. No write-back.
Caller gets your Vagaro link by text once you've saved it. Their reply comes to you. No write-back.
Caller gets your GlossGenius link by text once you've saved it. Their reply comes to you. No write-back.
Questions
When a missed call forwards to your StillBooked number, the caller hears one short line in English saying a text is coming, and the call ends. There is no voice bot and no conversation.
Text-Back works on any Square plan, including Free. Square Write-Back, the $199 plan, needs Plus or Premium and isn't live for real shops yet; upgrading Square alone doesn't switch it on. On the diagnosis call we check whether the $99 plan and your booking link fit your shop.
Yes, by link. Once you save your Booksy, Vagaro, or GlossGenius booking link, StillBooked puts it in each text-back, and any reply comes to you. It doesn't write appointments into those calendars.
Yes. The first text comes from your StillBooked number in wording you approve, and it ends by saying it's an automated text from your shop, with a line on how to opt out. Nothing pretends to be a person, and when a caller replies, you get a text with the start of their message.
Yes. StillBooked is month to month with no contract, and you can cancel from your account or by emailing us with no cancellation fee.
In 15 minutes we look at when your calls go unanswered, which booking tool you use, and whether you're on Square Appointments Plus or Premium. Then we tell you plainly which plan fits, or that neither does.
Pricing
Text-Back is $99 a month. Square Write-Back is planned at $199 a month and isn't live for real shops yet. Book a diagnosis to see which fits your shop.
$99/mo
For shops on Square Appointments Free, Plus, or Premium, and for Booksy, Vagaro, or GlossGenius.
$199/mo
For Square shops on Plus or Premium. Not live for real shops yet.
Square write-back is planned. We have tested it in Square's test environment only, and it is not available for production use. Square Appointments Plus or Premium is required for the planned flow, but upgrading Square does not enable StillBooked write-back.
Diagnosis first
A 15-minute call. We look at your missed-call pattern and your booking tool, then tell you plainly whether this fits your shop.